Is the Airline Industry Improving?
November 22, 2006
Some airlines are restoring first-class cabin perks (such as silverware and movies), The Wall Street Journal reported this week. American Airlines is handing out hot towels in first-class cabins and Delta is giving away amenity kits. This is, the article said, a sign that the airline industry is improving.
I am in a Delta first-class cabin as I write this. My experience is mixed: Breakfast was served hot but with plastic flatware. I was given a hot towel before the meal and they are showing a movie, but no earphones are available. (It doesn't matter, I have to work.)
posted by M. Masterson @ 6:19 PM,
Subscribe to RSS Feed